We’re sorry to hear that you’re canceling your pre-order. Please note that the refund for your pre-order will be the total amount paid minus transaction fees ($9 if you paid by credit/debit, $26 if you paid using a “buy now, pay later” option).

PRE-ORDER CANCELATION FORM

Name

First Name

Last Name

Order number

Reason for canceling pre-order

If 'other' was selected, explain here.

Acknowledge transaction fees.

Transaction fees will be applied to your refund. You will be refunded $271 if you paid by credit/debit and $254 if you paid using a "buy now, pay later" option.

RETURN FORM AND REFUND CALCULATOR

We’re sorry to hear that there was a problem with your purchase. Before you start your return, you may first want to use the calculator below to determine how much of your return is eligible for a refund. Then, please fill out and submit the form below the refund calculator and give us 2 business days to process your request.

USE OUR CALCULATOR TO ESTIMATE YOUR RETURN’S ELIGIBILITY FOR A REFUND.

1. How did you pay?

2. How many unopened packets of SILKY GROWTH POTION are left in the box?

3. Will you receive a return shipping label from us?

FILL OUT THE FOLLOWING FORM TO START YOUR RETURN.

Name

First Name

Last Name

Order number

Number of packets unopened

Should we provide the shipping label?

Reason for return

If 'other' was selected, explain here.

Acknowledge our Abuse of Refunds policy (read then click)

Maid in the Moon reserves the right to monitor and address abuse of our refund policy. We retain the right to deny subsequent refunds and/or the ability to place further orders with us.

Payment, Refunds, and Shipping

Returns can be accepted up to 120 days after purchase for a partial refund.
The amount you will be refunded for your return depends on initial method of payment, the amount of unused product that remains, and shipping costs.
We have a simple calculator that will help you estimate how much you’ll be refunded for your return.
Check out our SHIPPING AND RETURNS policy to learn more.
Fill out our returns form. After receiving confirmation of your request via email, ship any remaining unused SILKY GROWTH POTION packets to address:
Maid in the Moon
#30
3 Central Plaza
Rome, GA, 30161, USA
You can request to have us email you a shipping label, or handle shipping on your own.
Once your return is received and verified, the amount indicated by our refund calculator will be issued to your account within 14 business days.
All major credit and debit cards, PayPal and Afterpay.
All pre-orders will ship by May 19 of this year and be received within 5 business days.
Yes! All pre-orders are refundable at any time prior to the ship date minus payment gateway transaction fees which are $9 for credit/debit card and $25 for 'pay later' options.
Go to our pre-order refund form to request a pre-order cancelation/refund.
You will be refunded $255 if you paid with a financing option (such as PayPal Credit or Afterpay). Otherwise, you will be refunded $271.
August 5, 2025, but those who pre-order will receive early access and lifetime free shipping.
Yes, we accept PayPal, all major credit cards, and even Afterpay’s “buy now, pay later” service.
No, we do not fulfill orders outside of the United States at this time.
5 business days.

Read our SHIPPING AND RETURNS POLICY.

Read our TERMS OF USE.

Read our PRIVACY POLICY.

Questions? Concerns? Get in touch with Customer Support:

customersupport@maidinthemoon.com

ADDRESS:

#30, 3 Central Plaza, Rome, GA, 30161, USA

© 2025 Maid in the Moon Limited Liability Company. All Rights Reserved.